FAQ'S

Where are the blankets and cushions made?

We are proud to say that all of our wool blankets and cushions are made in the UK. Our blankets are made in North Wales, as are many of our cushions. We also make a large amount of the cushions we sell, here in our workshop in Somerset. We use high quality pure new wool and merino lambswool, woven for us in Yorkshire, at one of Britains last remaining vertical woollen mills.

Does the wool blanket size include its fringe?

Yes, the wool blanket sizes shown on the product pages do include the fringe, which is approximately 8cm.

Are the wool blankets and cushions machine washable?

Some of our blankets and cushions can be machine washed on a gentle, cold cycle with no spin, using wool-safe detergent. For others, we recommend dry cleaning. Please refer to the information given on individual product pages.

How will my delivery be packaged?

We use cardboard boxes to keep your blankets and cushions safely protected during delivery.

How long does delivery take?

We have a mixture of blankets and cushions that we keep in stock and some that are made to order. For products we have in stock, we aim to deliver within 3 working days. Cushions made to order may take 5-7 working days.

Who will deliver my order?

We currently use the Parcelforce Express 48 hour courier service.

Can I have my order delivered to someone else?

Yes, you can, and we make sure that there are no price details included in the parcel.

What payment methods do you accept?

We accept the main credit and debit cards - Visa, Mastercard, American Express and Maestro. We also accept payments by Apple Pay and Google Pay.

How much does delivery cost?

All deliveries to the UK mainland, Highlands and Islands addresses are free.

Which countries do you deliver to?

At the moment we only deliver to UK addresses though we are hoping to start delivery to other countries quite soon.


If you haven't found the answer to your question here, please do not hesitate to contact us.